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© 2025 ETAS TRAVEL - Sva prava pridržana
Pozdravljamo sve povratne informacije i pitanja, a naš centar za korisničku podršku dostupan je 24 sata dnevno, 7 dana u tjednu. Obično odgovorimo unutar šest sati. Možete nas kontaktirati na engleskom ili vašem materinjem jeziku putem e-pošte ako je podržano. Također možete pogledati naša Često postavljana pitanja, Pravila i Uvjete za odgovore na najčešće postavljana pitanja.
Tim za korisničku podršku
E-pošta: [email protected]
Ako imate bilo kakvih pitanja o uslugama koje pružamo, pošaljite e-poštu Centru za korisničku podršku. Ako ste već podnijeli zahtjev, navedite podatke poput imena putnika i adrese e-pošte kako bismo lakše pronašli vašu kupnju. Ako ste podnijeli više zahtjeva, molimo vas da navedete gore navedene podatke za svakog putnika/podnositelja zahtjeva.
Odjel za naplatu
E-pošta: None
Naš odjel za naplatu može vam pomoći s upitima u vezi otkazivanja ili plaćanja. U svojoj e-poruci navedite podatke kao što su puno ime putnika, njegova adresa e-pošte i datum kupnje. Molimo vas da navedete iste podatke za sve podnositelje zahtjeva ako se podnese više zahtjeva. Ako kontaktirate svoju banku ili tvrtku kreditne kartice, morate uzeti u obzir daljnja kašnjenja. Sva pitanja vezana uz plaćanje rješava naš odjel za naplatu, a mi ćemo odgovoriti najranije u roku od 1 radnog dana.
Podrška putem telefona
Nazovite nas na None kako biste odmah dobili izravnu pomoć.
Primjenjuju se naknade za međugradske pozive.
This website is owned and operated by ETAS Travel LLC, a private company. Our team has helped thousands of clients travel to the United Kingdom with our streamlined online application software.
We are an independent travel document assistance service helping global travelers apply for Electronic Travel Authorizations (ETA), eVisas, and Electronic Arrival Cards. We are not affiliated with any government authority, but we simplify official application processes through expert support and secure online tools.
Company Address:
ETAS Travel LLC
2118 Guava Street, Belama Phase I
Belize City, Belize
Identification Number: IFSC/200/LLC 1704/23
American Society of Travel Advisors
Member of ASTA, the American Society of Travel Advisors, registration number 900387433. ASTA is a trade association that was formed to represent and defend the business and regulatory public policy interests of travel intermediaries.
Immigration Advisers Authority Certification
We are a processing agency registered with the New Zealand Immigration Advisers Authority under registration number 201503055. We provide expert assistance and documentation support for visa applications in compliance with official standards.
Migration Agents Registration Authority
ETAS Travel, through its Australian immigration advisor (registration number 1466320), is officially authorized by the Australian Government’s Department of Home Affairs to assist with the application and obtainment of electronic visas.
Chamber of Commerce
ETAS Travel, incorporated under Belize’s International Limited Liability Companies Act (No. 13 of 2011), is a member of the Belize Chamber of Commerce and Industry. The company facilitates Electronic Travel Authorizations and holds a valid Certificate of Good Standing from the Belize Financial Services Commission.
We specialize in assisting travelers worldwide, ensuring a smooth and hassle-free experience. Trust us to handle the details, so you can focus on planning your trip.
Application assistance for travelers
Application review and error checking
Real-time application status updates
100% satisfaction guarantee
Confirmation delivered by email
ETAS Travel is a privately operated travel consultancy and is not affiliated with any governmental or foreign governmental agency. This website and its operators are independent of any official immigration or travel document issuing authority. We do not represent any government, nor do we have the authority to issue visas, travel authorizations, or other official documentation.
No Government Affiliation
ETAS Travel offers professional assistance services to individuals seeking to apply for travel authorizations. Applicants may choose to apply independently through official government websites without using our services. Use of this website is entirely voluntary and does not replace official government procedures or communications.
No Legal Advice or Attorney-Client Relationship
The content provided on this website is for general informational purposes only and should not be interpreted as legal advice. ETAS Travel does not offer legal representation, and no attorney-client relationship is established by using this website or its services. For legal concerns or specific immigration issues, users are encouraged to seek advice from a qualified immigration attorney or licensed legal professional.
Service Fees and User Responsibility
ETAS Travel charges fees for application assistance services, which may include applicable government filing fees. All charges are clearly disclosed prior to purchase. Our service fees cover document preparation, application review, customer support, and facilitation of submission processes. We do not guarantee application approval or issuance of travel authorizations.
Testimonials:
Website testimonials and reviews reflect individual customer experiences and do not guarantee similar outcomes.
Acceptance of Terms
By accessing and using this website, you agree to this Legal Disclaimer, as well as our Terms & Conditions, Privacy Policy, and Refund Policy. If you do not agree with any part of these terms, you should discontinue use of the website immediately.
Last updated: September 15, 2025
Welcome to ETAS Travel, operated by ETAS Travel LLC, a private company specializing in eVisa processing. By using this website or purchasing any of our services, you agree to the Terms and Conditions outlined below, as well as our Privacy Policy, Refund Policy, and all applicable disclaimers.
1. About this Website
Our mission is to simplify the travel authorization process by providing expert consultancy and personalized support for travelers. While applicants always have the option to apply directly through official government platforms, we offer a convenient alternative for those who value professional guidance, detailed application reviews, and dedicated customer service throughout their journey.
2. Company Information
ETAS Travel LLC
2118 Guava Street, Belama Phase I
Belize City, Belize
Identification Number: IFSC/200/LLC 1704/23
3. Our Services
We provide eVisa and travel authorization consultancy, including:
Please note: We are not a government agency and do not issue visas or travel authorizations. All final decisions regarding approvals are made solely by the appropriate government authorities.
4. Delivery Policy
Our team begins reviewing and processing your application promptly once received. While government approval times may vary, eVisas are typically completed and issued within 5 business days. Approved travel authorizations will be delivered to the email address you provide in the form of a PDF file you may print or download.
5. Currency of Transactions
All services on this website are priced in British Pounds (GBP).
6. Declaration and User Responsibility
By submitting an application through our platform, you confirm that the information provided is accurate and complete to the best of your knowledge. You acknowledge that submitting false or misleading information may result in denial of entry, refusal of the application, legal penalties, or bans from certain countries.
If you are submitting an application on behalf of another individual, you must confirm with them that the details are complete and accurate and that you are authorized to act on their behalf.
7. Refund Policy
You are entitled to a full refund within 90 days of your purchase, provided the request is submitted within this time frame. Refunds are generally processed within 2 business days of approval. Requests received after 90 days from the purchase date may be denied. To initiate a cancellation or refund, please contact our customer service team. Refer to our Refund Policy for more information.
8. Recurring Billing Policy
We do not offer subscriptions or recurring charges. All purchases made on our website are one-time transactions.
9. Typographical Errors
In the event of a pricing or content error, we reserve the right to correct the error and cancel or refuse any orders placed at the incorrect price. If your card has already been charged, a full refund will be issued for the difference.
10. External Links
This website may include hyperlinks to third-party websites. These are provided for convenience only. We do not endorse, monitor, or assume responsibility for content or practices on any external site. Framing of this website in part or in full is strictly prohibited.
11. Copyright and Intellectual Property
All content, layout, data, trademarks, logos, and design elements on this site are the intellectual property of ETAS Travel LLC unless otherwise stated. All rights are protected under international copyright law.
12. Limitation of Liability
To the maximum extent permitted by law, ETAS Travel LLC shall not be held liable for any indirect, incidental, or consequential damages arising out of:
Some jurisdictions do not allow the exclusion of certain warranties or liabilities, in which case this limitation may not fully apply.
13. Personal Use Limitation
All products, services, and content on this website are intended for your personal and non-commercial use. You may not reproduce, republish, transmit, distribute, or create derivative works without our prior written consent.
14. Warranty Disclaimer
This website and its content are provided “as is”, without any warranty of any kind, either express or implied. We do not guarantee:
To the fullest extent permissible under applicable law, all warranties are disclaimed, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
15. Legal Form and Governing Law
Use of this website and any purchase made constitute a legal contract between you and ETAS Travel LLC. You agree that any disputes will be governed by the laws of Belize, without regard to conflict of laws principles. In any legal proceeding, the prevailing party may recover reasonable attorney’s fees and costs.
16. Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time without notice. Continued use of the website constitutes your acceptance of any revised terms. We recommend reviewing this page, as well as our Privacy Policy and Disclaimers, regularly.
Contact Us
For questions about these Terms & Conditions or our services, please contact our customer service team at: [email protected]
Last updated: September 15, 2025
Welcome to ETAS Travel, operated by ETAS Travel LLC, a private company specializing in eVisa processing. By using this website or purchasing any of our services, you agree to the Terms and Conditions outlined below, as well as our Privacy Policy, Refund Policy, and all applicable disclaimers.
Certain data is necessary while using the internet, because it enables devices and websites to communicate with each other and deliver content properly. By accessing or interacting with our website, you acknowledge and agree to this collection and use of information as described in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected]
Non-Traceable Data
Non-traceable data (sometimes called non-personal, aggregated, or anonymous data) refers to information collected when you visit our website that cannot be used to identify you personally.
Examples of non-traceable data include:
We collect and use this data to:
Non-traceable data cannot be linked back to any visitors. It is mainly used to improve our website and services in a privacy-friendly way.
Traceable Data
We need to collect traceable personal information because it is essential for delivering our services and ensuring a successful purchase experience. Traceable data allows us to process and fulfill your order accurately, communicate important updates (such as order confirmations), and provide responsive customer support. Additionally, collecting certain information helps us maintain the security of our website, prevent fraud, and comply with legal obligations. Without this data, we would be unable to complete transactions, verify payments, or offer the personalized and reliable service our customers expect.
Examples of traceable data collected when submitting an eVisa application:
Examples of traceable data collected when making a payment for a service or product. application:
By purchasing a product or service on our website, you agree to provide this information voluntarily.
Legal Basis for Data Processing
We process your data based on your consent, our contractual obligations to you, legal requirements, and our legitimate interests (such as preventing fraud and improving our services). The main purposes for processing your data are:
Transfer of Data
Ecommerce relies on a global network of systems, partners, and services that require data to be transferred between them. If there is no transfer of data, many essential eCommerce services would simply not work or would be severely limited.
When you voluntarily make a purchase on our website, your data is transferred to our server which is hosted in the United Kingdom (UK). The UK offers strong infrastructure, reliable connectivity, secure servers and robust data protection laws through the UK GDPR.
Other partial data transfers take place when:
Depending on your location, your data is transferred across borders which is common in today’s digital economy. We utilize safeguards like SSL encryption, data processing agreements, standard contractual clauses, and adherence to international data protection standards during these cross-border data transfers.
Please contact us if you have any questions about data transfer: [email protected]
Minimum Age
Our services are intended for users who are at least 18 years old. By making a purchase on our website, you confirm that you are 18 or older. We do not knowingly collect or process personal information from anyone under 18 without verifiable parental consent. This age requirement helps ensure that transactions are legally binding and that users fully understand and agree to our terms and conditions. We do not knowingly collect data from users under 18. If we learn we have collected such data without parental consent, we will promptly delete it.
Your Rights (Global Overview)
Depending on your jurisdiction, you may have the following rights:
GDPR / UK GDPR / PIPEDA:
CCPA / CPRA (California Residents):
To exercise these rights, please email [email protected] with the subject line “Privacy Request.”
Data Retention and Deletion
We retain your data only as long as necessary for:
Data retention by type:
| Data Type | Retention Period |
| Billing Information | 6 years (for accounting purposes) |
| Payment Information | Not stored |
| Application Data | Deleted immediately after application is processed |
| Email Inquiries | 30 days from last contact |
| Cookie Data | Varies by browser setting |
You may request deletion earlier by contacting us via email: [email protected]
Cookies and Tracking Technologies
Cookies do not store personally identifiable information. You can manage cookie preferences via your browser settings or visit our Cookie Policy for more information.
We use Google Analytics to gather anonymized data. You can opt out by deleting the _ga cookie or using the Google Analytics opt-out browser add-on.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or terms of those sites. We recommend reviewing their privacy policies before submitting any information.
Do Not Track & Cookie Consent
We currently do not respond to “Do Not Track” signals. However, we do provide cookie consent mechanisms for EU and UK users in accordance with ePrivacy Directive and GDPR regulations.
Contact Information
For questions, data access requests, or privacy concerns, please contact:
Data Protection Officer
Email: [email protected]
ETAS Travel LLC, 2118 Guava Street, Belama Phase I, Belize City, Belize
Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or services. When we make significant changes, we will notify users by posting the updated version on our website and updating the “Last Updated” date at the top of the statement. We encourage you to review this Privacy Statement regularly to stay informed about how we protect your personal information and your rights regarding your data.
Last updated: September 15, 2025
Your Right to Withdraw
You may request a refund if you are not satisfied with the service we provide. Under the terms of our refund policy, we offer a 90-day money-back guarantee. To exercise this right, you must email our customer service team and formally inform us in writing of your intention to withdraw from the contract.
The Result of Withdrawal
If you choose to withdraw from this contract, we will reimburse all payments made. Refunds will be issued to the same debit or credit card used for the original payment.
Withdrawal Information
When submitting your written withdrawal request via email to [email protected], please include the following details:
Currency
All transactions are conducted in British pounds (GBP). Refunds will be issued in GBP and processed within two working days of receiving your written request to withdraw from the contract. Please note that once the refund is issued, your bank or credit card company may convert it to your local currency. You will receive the same GBP amount that was charged initially.
Addendum
ETAS Travel LLC is a private company and is not affiliated with any government agency. Submitting your application through our website, canceling the application, or requesting a refund will not impact the final decision on whether your application is approved or denied by government authorities. Additionally, the final discretion to grant or deny admission into a foreign country lies solely with the customs officer at the port of entry.
Last updated: September 15, 2025
A cookie is a text file which a web site saves on a user’s computer after the user visits the site. The cookie is stored by the user’s browser in a location reserved for cookies.
A cookie saves information about the user’s visit to the web site. This information can include the user’s preferences regarding web site appearance and behavior, based on the user’s actions at that site. Cookies can also keep track of the number of visitors visiting each page at a site.
There are two main types of cookie:
Notice
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “More info” to provide a controlled consent.
Cookies Policy
Why do we utilize cookies, and what are they?
“Cookies” are file formats that are used for a variety of reasons, including adjusting the Website’s layout to your device, gathering statistical data, enhancing your user experience, and so on.
You consent to the establishment of cookies by entering and exploring this Website and purchasing the services offered.
These include session cookies (which are automatically deleted when you close your browser), persistent cookies (which are stored on your device for a long time), owned cookies (which are sent to your device by our Website to collect data for our use), and third-party cookies (which are sent to your device by a third party) (service providers we have contracted, e.g., links to social media to reshare our content).
Cookies for user login, cookies for user security, cookies for authentication or identity, add-on cookies, user interface cookies, and certain session cookies are exempt from such permission.
Please be aware that if you modify your browser’s settings by deactivating the limits imposed on the storage of cookies, we will infer you give us your permission.
Furthermore, your consent will not be necessary if the placement of cookies is essential to provide a service on our Website that you have specifically requested.
Third-party cookies are subject to the Privacy and Cookies Policies of the third-party.
We are not responsible for the content or validity of the third-party Policies mentioned above.
The following cookie types may be installed in your browser by us:
| Cookies name | Supplier | Category | Type | Storage Period |
| Authorization | Owned | Necessary | Technical | Session |
| _ga_# | www.etastravel.com | Marketing | Analytical | 2 years |
| _ga | www.etastravel.com | Marketing | Analytical | 2 years |
| _gcl_au | www.etastravel.com | Marketing | Analytical | 3 months |
| mtm_consent_removed | www.etastravel.com | Necessary | Technical | Persistent |
| _hjTLDTest | www.etastravel.com | Statistics | Analytical | Session |
| _hjSessionUser_# | www.etastravel.com | Statistics | Analytical | 1 year |
| _hjSession_# | www.etastravel.com | Statistics | Analytical | 30 minutes |
| IDE | doubleclick.net | Marketing | Analytical | 1 year |
| CookieConsent | www.etastravel.com | Necessary | Technical | 1 year |
| test_cookie | doubleclick.net | Necessary | Technical | 15 minutes |
| hjViewportId | hotjar.com | Statistics | Analytical | Session |
| hjActiveViewportIds | hotjar.com | Statistics | Analytical | Session |
| pagead/landing | doubleclick.net | Marketing | Analytical | Session |
| pagead/1p-user-list/# | google.com | Marketing | Analytical | 30 days |
| 1.gif | imgsct.cookiebot.com | Necessary | Technical | Session |
| pagead/landing | googlesyndication.com | Marketing | Analytical | Session |
What rights does the user have when it comes to blocking or refusing cookies?
You can revoke your permission to the placement of cookies by this Website at any time by changing the settings on your device’s browser.
For the most common internet browsers, here are links to instructions on how to handle or erase cookies:
Keep in mind that if you disable cookies, you will lose access to certain Website functions that require them.
You may also set your computer browser to automatically allow or reject all types of cookies. You can also set your browser to inform you whenever a cookie is received, allowing you to choose whether or not to accept it.
You can also enable private browsing, which prevents your browser from saving browsing data, website logins, cookies, and other information about the web pages you visit, and non-tracking browsing, which prevents your browser from tracking your visits and user patterns.
Last updated: September 15, 2025
We welcome your questions and feedback. Our Customer Service Center is available 24/7, and you may contact us in English or in your preferred language.
Before reaching out, we recommend reviewing our support pages: About Us, Legal Disclaimer, Terms & Conditions, Privacy Policy, Refund Policy, and Cookie Policy.
If you have already submitted an application, please include the traveler’s full name, email address, order number, and any other relevant details. For multiple applications, provide the information for each traveler to help us locate your order efficiently.
Our team is committed to providing prompt assistance. In most cases, you will receive a response within two hours, though times may vary depending on the complexity of your request and the volume of inquiries.
Phone Support: +44.3300272604 (long-distance charges may apply)
Email Support: [email protected]
