Welcome to ETAS Travel, operated by ETAS Travel LLC, a private company specializing in eVisa processing. By using this website or purchasing any of our services, you agree to the Terms and Conditions outlined below, as well as our Privacy Policy, Refund Policy, and all applicable disclaimers.
Certain data is necessary while using the internet, because it enables devices and websites to communicate with each other and deliver content properly. By accessing or interacting with our website, you acknowledge and agree to this collection and use of information as described in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected]
Non-Traceable Data
Non-traceable data (sometimes called non-personal, aggregated, or anonymous data) refers to information collected when you visit our website that cannot be used to identify you personally.
Examples of non-traceable data include:
- General device type (e.g., “mobile” or “desktop”)
- Browser type or version (without unique identifiers)
- Approximate location (e.g., city or country, but not your street address)
- Aggregated statistics (e.g., “1000 people visited this page today”)
- Generic usage patterns (e.g., “most users spend 3 minutes on the site”)
We collect and use this data to:
- Analyze overall website performance
- Improve site design and functionality
- Understand general user behavior without identifying individuals
- Optimize marketing strategies at a broad level
Non-traceable data cannot be linked back to any visitors. It is mainly used to improve our website and services in a privacy-friendly way.
Traceable Data
We need to collect traceable personal information because it is essential for delivering our services and ensuring a successful purchase experience. Traceable data allows us to process and fulfill your order accurately, communicate important updates (such as order confirmations), and provide responsive customer support. Additionally, collecting certain information helps us maintain the security of our website, prevent fraud, and comply with legal obligations. Without this data, we would be unable to complete transactions, verify payments, or offer the personalized and reliable service our customers expect.
Examples of traceable data collected when submitting an eVisa application:
- Name
- Address
- Travel itinerary
- Passport
- Email
- Phone number
Examples of traceable data collected when making a payment for a service or product. application:
- Name
- Address
- Credit card details
By purchasing a product or service on our website, you agree to provide this information voluntarily.
Legal Basis for Data Processing
We process your data based on your consent, our contractual obligations to you, legal requirements, and our legitimate interests (such as preventing fraud and improving our services). The main purposes for processing your data are:
- Communicate about your order
- Process your order
- Deliver our services
- Prevent fraud
- Improve our services
- Complain with legal obligations
- Maintain security
Transfer of Data
Ecommerce relies on a global network of systems, partners, and services that require data to be transferred between them. If there is no transfer of data, many essential eCommerce services would simply not work or would be severely limited.
When you voluntarily make a purchase on our website, your data is transferred to our server which is hosted in the United Kingdom (UK). The UK offers strong infrastructure, reliable connectivity, secure servers and robust data protection laws through the UK GDPR.
Other partial data transfers take place when:
- You receive a confirmation email
- You receive a payment notification
- You make a payment with a credit card
- We email about any potential questions
- You message us using online chat
Depending on your location, your data is transferred across borders which is common in today’s digital economy. We utilize safeguards like SSL encryption, data processing agreements, standard contractual clauses, and adherence to international data protection standards during these cross-border data transfers.
Please contact us if you have any questions about data transfer: [email protected]
Minimum Age
Our services are intended for users who are at least 18 years old. By making a purchase on our website, you confirm that you are 18 or older. We do not knowingly collect or process personal information from anyone under 18 without verifiable parental consent. This age requirement helps ensure that transactions are legally binding and that users fully understand and agree to our terms and conditions. We do not knowingly collect data from users under 18. If we learn we have collected such data without parental consent, we will promptly delete it.
Your Rights (Global Overview)
Depending on your jurisdiction, you may have the following rights:
GDPR / UK GDPR / PIPEDA:
- Right to access your data
- Right to rectify inaccuracies
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a Data Protection Authority
CCPA / CPRA (California Residents):
- Right to know what personal data is collected
- Right to delete personal data
- Right to opt-out of sale or sharing (we do not sell your data)
- Right to non-discrimination for exercising rights
To exercise these rights, please email [email protected] with the subject line “Privacy Request.”
Data Retention and Deletion
We retain your data only as long as necessary for:
- Fulfilling our service to you
- Legal or regulatory compliance
- Dispute resolution
Data retention by type:
| Data Type |
Retention Period |
| Billing Information |
6 years (for accounting purposes) |
| Payment Information |
Not stored |
| Application Data |
Deleted immediately after application is processed |
| Email Inquiries |
30 days from last contact |
| Cookie Data |
Varies by browser setting |
You may request deletion earlier by contacting us via email: [email protected]
Cookies and Tracking Technologies
- Website functionality
- Usage analytics
- Improving your browsing experience
Cookies do not store personally identifiable information. You can manage cookie preferences via your browser settings or visit our Cookie Policy for more information.
We use Google Analytics to gather anonymized data. You can opt out by deleting the _ga cookie or using the Google Analytics opt-out browser add-on.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or terms of those sites. We recommend reviewing their privacy policies before submitting any information.
Do Not Track & Cookie Consent
We currently do not respond to “Do Not Track” signals. However, we do provide cookie consent mechanisms for EU and UK users in accordance with ePrivacy Directive and GDPR regulations.
Contact Information
For questions, data access requests, or privacy concerns, please contact:
Data Protection Officer
Email: [email protected]
ETAS Travel LLC, 2118 Guava Street, Belama Phase I, Belize City, Belize
Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or services. When we make significant changes, we will notify users by posting the updated version on our website and updating the “Last Updated” date at the top of the statement. We encourage you to review this Privacy Statement regularly to stay informed about how we protect your personal information and your rights regarding your data.
Last updated: September 15, 2025
